Wireless headphones (august ep650s) do not maintain connection properly,what to do?

I recently purchased a pair of august ep650s wireless headphones , the bluetooth pairing works fine , however when I am out and about the bluetooth does not maintain connection 100% , it will every now and then skip a second or more of the music being played , probably due to connection issues , is this to be expected or are the headphones faulty - the distance between my headphones and the phone is less than a meter and the headphones supposedly has a range of up to 10 metres. Should I exchange them for a new pair , or is this to be expected ?
Asked Aug 23, 2015

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