How do I get my web guard down on my t mobile phone?

I just bought a t mobile phone and it wont let me take the web guard down. I am 18 and all my Info is correct but it still wont let me out. It keeps saying the information could not be verified. And to call. Im on a minute plan and I need the minites for my job. What should I do?
Asked Apr 04, 2014
Ask who you bought it from
Answered Apr 04, 2014
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out there. Hurry up to shop online
Answered Feb 18, 2015

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