If you want to connect a wireless router then you need to follow certain steps:
1) Connect your router to your modem.
2) Connect any devices you want to hard wire with CAT 5 or Ethernet cables.
3) Connect at least one computer via Ethernet.
4) Now configure the router by finding IP address of the router and entering the username and password.
5) Open the wireless settings
6) Now enter a name for your wireless network.
7) Choose a security method.
8) Save your settings.
9) Now you can connect your device by entering the password.
If still the issue persists, then you can also contact router helpline number +1-877-229-6322 or you can also visit us at: http://livepcexperts.com/