How can I get my picture to stop rolling on my bunker hill 68332 security system.

I have the same problem and I didn't try to reset or reboot because I need to reveiw previouse recordings due to a theft.Also with plcture rolling I cant click onto Apply so I cant get anywhere further. Tech support says its greenboard is burnt out but didn't tell me how to get a new one to replace it if that is the only sollution. PLEASE someone HELP me Tony in fall river Ma.

I am have the same problem .. I even got an old TV from the flea market that has the vertical hold adjustment knob and adjusted it to where it would stop rolling . but still could not fix the box