Help - my screen enlarges when I use roboscreencapture so large I can't capture the screen.

I am using Adobe RoboScreenCapture 2.0. When a try to capture a screen’s region, right after I select Capture > Region, the screen that I try to capture gets blown up (enlarges) so big that it goes outside of my monitor’s screen edges so that I can’t see all of it and therefore can’t capture the region of the screen that I want. This didn’t always happen on my Windows 7 64-bit PC but now does all the time. How do I stop that from happening?

I am using a Dell Precision M6500 laptop set to it monitor’s 1920x1200 native resolution and sometimes I have a second monitor set up (multiple displays) running at the same time.

Asked Feb 14, 2012
Try downsizing the screen resolution to 1024 or less. If that doesn't work try Adobe support:
Answered Feb 14, 2012

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