Morally should be, yes. Legally they are not though. If they were professionals, and it was a true error, they might be professional enough to help. Do not count on it though, as again, they are not legally bound to it. This is experience talking. If you are going to be talking thousands of dollars, see an attorney, not a web page, the first interview is normally free. Just verify that up front as well. Good Luck to you.