How can I recover a promised refund from Quantas?

Quantas overcharged me $1,000 for a trip in 2008. We have corresponded. I have requested the refund six times during the past 13-months with no results. I have all facts (written) regarding the transaction, promised reimbursement, etc but as yet no refund.
Asked Mar 08, 2010
Edited Mar 08, 2010
i dont know but why dont you call and ask them why your not getting your refund
good luck,
from kagome
Answered Mar 09, 2010
Edited Mar 09, 2010

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