My computer was stuck when shutting down

I installed a new anti-virus software and uninstall the old one just now and it said that i had to restart. I clicked the restart button. However, the computer was stuck when it was shutting down. I've waited for at least 10 mins but nothing happened. Thus, I pressed the power button to shut it down. So, is it due to the incompatible between the software, or something else?

It sounds like it just had a hookup. That's when something happens like a computer process gets stuck calculating a number to infinity, so it just stops doing that task. It causes a specific process to suck up more and more cpu cycles and more and more ram until you put a stop to said process. Anyways, point is, it's nothing to worry about, if there was an incompatibility, a notice would have popped up to tell you. It's just something that happens sometimes, and there's nothing that can be done to make it never happen to anybody, it's just part of the computer condition, it just happens.

May be there occurred some windows problem because of what the same got stuck or hanged. Try to grab a good engineer for the relative problem, hope that will help you out.
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might be compatibility issue.
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