2) What is the role of CRM in loyalty program management?

2) What is the role of Customer Relationship management in loyalty program management?
Diksha03
Asked Oct 05, 2015

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According to a study conducted by Flurry Analytics, an average US mobile consumer spends around 86% of their time on smartphones using their apps. Moreover, app usage accounts for 2 hours and 19 mins on their smartphones out of the total average time 2 hours and 42 minutes spent on their devices. The figures clearly indicate the fact that app usage mainly dominates the time of the users spent on their devices.

For more - http://www.clavax.com/solution/Loyalty-programs
Stevejohn
Answered Mar 15, 2016

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