While trying to sync my sprint mobile (sph-i350) I get issue: unable to establish connection

While trying to sync my sprint mobile (SPH-i350) I get the following issue:

"Unable to establish a connection between the PC and the device. Get up-to-date solutions to common connection problems. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65257
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No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions."

What should I do? Please help me out. Thanks.
mimran2k2
Asked Jan 16, 2015

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