What are the advantages of using live chat on travel website?

I have a website related to travel business we provide online booking of bus and taxi's. For that website I need a live chat solution to interact with my real time customer. Is that really work.
smithkaven
Asked Jul 07, 2014
Using eAssistance Pro live chat on travel sites and get benefits

* Improves customer service
* Cuts down the costs
* Tunes online marketing campaign
* Effective communication
* Send travel photos and maps

For more, visit on https://www.eassistancepro.com/
michaelball
Answered Jul 08, 2014
Hi Smith,
There is lot of advantages of adding live chat to a travel website, some of the points I have mentioned below -

Live chat is better than Emailing
Provide instant help to the customer regarding their query
Customize the booking according to online customer
Save Money which you are spending on Calls
Supervise and understand on which web page visitor is coming more
And a lot of benefits are there for travel website.

You can try http://www.live2support.com to integrate live chat on your travel website.
alexwiliamz
Answered Aug 02, 2014
We are provider of online chat http://www.limetalk.com/en/. In general, live chat helps to provide better customer service what consequntly increases sale conversions.
ThomasB
Answered Aug 23, 2016
Edited Aug 23, 2016
Travel websites receives huge number of traffic and audience look for assistance in terms of booking the package. Apart from packages, visitors also want to know about the destination, booking process and other information which is easy to do through live chat tool on the website. The main aim of the chat tool on the website is to connect with the audience and engage in answering their queries. Let us check some benefits of using chat tools on the travel website:

Guides Customers in choosing the right package:

The chat tool is beneficial for both the provider and customers because it allows guiding the customer on booking the package and finding the right destination. The main aim is to provide better customer service.

Attends to all Customer Queries:

Chat tools help website executives attend to the customer queries without any delay. Vacationers may want to know about the currency conversion deals, food and accommodation deals for specific locations. Chat tools help clear all such doubts instantly.

For more information, visit: https://www.revechat.com/
jasonronald
Answered Feb 25, 2018

TIP: If it's not your answer to this question, please click "Leave a Comment" button under the question to communicate with the question owner.

Categories