I have bought an item advertised through Ebay in Scotland. I telephoned the seller and he told me the goods would be £80.00 plus a £15.00 charge for shipping. He took payment on my card at that point. Not only did he fail to send the goods out next day, he has also added 20% VAT, despite having agreed on a price. Is he legally entitled to draw VAT on the shipping? Surely not, as it is another company.
Furthermore, the goods arrived incomplete and damaged.
He is saying I should return them at my cost and that I am liable to a handling fee.
Is there not some kind of cooling off period etc. for goods advertised online?
Sincerely
James
Furthermore, the goods arrived incomplete and damaged.
He is saying I should return them at my cost and that I am liable to a handling fee.
Is there not some kind of cooling off period etc. for goods advertised online?
Sincerely
James
Anonymous User
Asked Dec 21, 2012
0
