PAL and NTSC are video formats that control the frames per second and number of scan lines for recording or displaying in VHS format. If you're looking at it with a computer, you should be able to see the software controls because the computer doesn't use either method. Make sure there is no control on the camera. If you're using a Bunker Hill box and a TV, see if you can set the TV to PAL to be able to see it. If That isn't possible, try to reset the box to a default (removing power etc). Otherwise you need to contact the people that sold it to you. We've got a number of questions about Bunker Hill and have never been able to locate any support.
Answered Sep 29, 2011
Edited Sep 29, 2011