Hi All, Sorry this isn't an answer but another question.
My son was brought a Bladez helicopter for Christmas and since boxing day it has sat unused. Why? The tail motor has partially failed after about an hour of flight, sometimes it spins but most of the time it sticks and when it does spin it will not move forward and only goes backwards slighty, rendering the copter to only being able to hover.
I contacted
[email protected] and explained the problem and also asked if anything was covered by any type of warranty. The reply was....
QUOTE: If you are looking for a Metal Bladez motor we would be able to sell one from our office for £3.99 and postage of £1.99. We will be adding the Metal Bladez motor to the website either today or in the next few days.
That is great but it's brand new, and I've got to spend £6 to replace the motor and I have to fit it. It's had 6 or 7 flights that's all. I don't know how much the copter cost but I know that it wasn't a cheap £10 - £20 toy but even then I wouldn't expect it to pack up after an hour.
Looks to me all the company wants to do is sell. No interest if anything goes wrong.
Has anyone else had this type of failure and for the people who have contacted Blake, have you had the same answers? Did you get good service? Or did you just get a reply selling you parts?
I am about to contact Blake again. I have had no reply from him since I asked the warranty question on 30th Dec
I understand that they are running a company but this isnt 6 months down the line when I would happily BUY a replacement part.