The responsibilities of the IT department and the needs of the user departments may cause conflicts

a the naming conventions applied to programs
b scheduling of vacation and time off
c the color of the user log in screen
d the amount and type of security placed on an application

@nichole78 the word thats missing on the end is "over". So the whole question is: "The responsibilities of the IT department and the needs of the user departments may cause conflicts over" I'm stuck on the same one :P.

I would have to think that it's B. I mean all those other things are so menial that they barely make a difference. Now the same applies to B, except that when the IT guys are on vacation, the user departments are kinda screwed as far as technical issues go.

The answer is B. scheduling time off for a vacation