Trying to activate RoboScreenCapture version 2.0

I am trying to activate the program RoboScreen Capture version 2.0. Got a new computer and when I went to use RoboScreenCapture [ver. 2] I had to go through the activation process. I OWN the program and have a legitimate S/N but the server, eHelp no longer exists and could NOT activate it. Even went through Adobe support who now owns Macromedia products and the Customer Support Portal couldn't help me nor could the forums for RoboHelp [the umbrella program]. Once they saw my problem they quit replying to the thread I had started.

If you read this response, let me know and maybe we can put our heads together and find a solution. It's a great capture program and having used Snagit and others I LOVE the Robo best!
Hope to hear from you OR anyone who can help us.
bowzerbird
Asked Dec 24, 2009
I have the same problem. I've been talking to Adobe support who now says they need to escalate the problem to get it resolved. They are giving me a reference number and will e-mail me back. We'll see about that. I'll keep you posted.
chiquita
Answered Nov 01, 2010

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