the reasons maybe:
1. the version of the recovery software that you used is a trial version. it means that you can only see the recoverable photos, but not save. to save the photos you need to buy.
2. the photos may be corrupted. the corruption reason may be due to data overwriting.
3. the software quality. if the software is not a professional one, the quality maybe not so good.
what you should do:
1. check if the version you use is trial version, if yes, you can try to get the full version.
2. if the version is the full version, you should try to think if you have saved any new data after your data loss.
3. if you did not save any new data, maybe the reason lies in the software quality.
if the data is really import for you, I suggest you use professional photo recovery software. My recommended one is Wondershare Photo Recovery. It can recover lost photos,videos and music.
Get the free trial version from http://www.disk-utilities.com/photo-recovery/index.html
You can preview your photos from Preview Thumbnail to check if all the photos you need are recoverable and evaluate the recovery quality before you buy.